Cookies policy

This Cookies Policy (“Policy”) describes the different types of cookies and similar technologies that are used on Cookidoo website (“Site”) of Vorwerk Household Appliances Manufacturing (Shanghai) Co., Ltd., Vorwerk Household Appliances Co., Ltd. and other Vorwerk entities in Mainland China. Any changes in this Policy will become effective when we make the revised Policy available on or through the Site.

If you have any questions, please contact us by email at [email protected]

1.General

1.1. Definition of Cookies

We use cookies and related technologies (hereinafter referred to as cookies) to provide you with the best possible website experience. Many useful functions of our website cannot be realized without the use of cookies.

A cookie is a small file that stores Internet settings. It is loaded by the Internet browser the first time you visit a website. The next time this website is accessed, the cookie and the information stored in it is either transferred to the website that generated it (first party cookie) or transferred to another website to which it belongs (third party cookie). This enables the website to recognize that you have been visited before with this browser. Other web technologies are used for similar purposes, so we also refer to these technologies as "cookies" in this context.

Most of the cookies we use are deleted from your hard drive at the end of the browser session (so-called session cookies). Other cookies remain on your computer and enable us to recognize your computer during your next visit (so-called permanent cookies).

1.2. Management of cookies

When you visit our website, you have the opportunity to find out about the type of cookies we use, and to accept or reject their use. Without your prior consent, we only use cookies that are strictly necessary. Furthermore, you can manage your settings in this regard at any time by clicking on:

Cookie settings

Most internet browsers also allow you to manage the use of cookies, e.g. accept or reject all cookies or accept only certain cookies. If necessary, you can also set your browser to inform you about the placement of cookies. You can find the options for managing and deleting cookies in the documentation integrated in the respective browser. If cookies are deactivated for our website, it is possible that not all functions of the website can be used to their full extent.

To find out how to change the settings in your browser or how to reject the usage of cookies, see the links below:

Internet Explorer™: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Safari™: https://support.apple.com/en-gb/guide/safari/sfri11471/mac

Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en

Firefox™: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer#w_cookie-settings

Opera™ : https://help.opera.com/en/latest/web-preferences/

1.3. Information and rights of the data subject

If cookies collect or otherwise process personal data, please also note the information about it and your rights as a data subject(s) contained in our data protection policy.

1.4. Consent and revocation

If you have given us your consent to use cookies, you can revoke it at any time with effect for the future, e.g. by changing the cookie settings here:

Cookie settings

2.Categories of cookies and purposes

Depending on their function and purpose, cookies can be divided into five categories:

a) strictly necessary cookies
b) performance cookies
c) functional cookies
d) targeting cookies
e) social media cookies

2.1. Strictly necessary cookies

Strictly necessary cookies are necessary for the proper functioning and optimization of the website and cannot be deactivated. They are normally only set in the course of user actions, for example as a result of logging in, setting user preferences, ordering processes or filling in forms.

These cookies do not store any personally identifiable information. The data collected in this way is not used to create user profiles. As a rule, these cookies are only stored on your end device during the current browser session. However, some elements of our website require that the calling browser can be identified even after a page change.

We do not pass on the data to third parties unless this is done within the scope of so-called order processing by our service providers, whereby these are contractually bound and we remain responsible for the processing of the data in this respect.

You can set your browser to block or alert you about these cookies, but some parts of the site will then not work. These cookies do not store any personally identifiable information.

2.2. Performance cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site, and will not be able to monitor its performance.

Cookie settings

2.3. Functional cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some, or all of these services may not function properly.

2.4. Targeting cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookie settings

2.5. Social media cookies

These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies, you may not be able to use or see these sharing tools.

Cookie settings

Last updated June 2021